When our server is restarted the system goes ballistic and can't access any of the modems until we go through a whole procedure disabling all the modems one by one and restarting their services after each time.

For steps to correct the modem disappear problem in Windows please see our "modem-disappear" document on our ftp site at:

https://webfiles.multitech.com/resolutions/documents/server_cards/modem-disappear.txt