We want to upgrade from a 100 to a 200. After exporting the config from the 100 and trying to restore to the 200 we get an error that the files are not from the same model. How can we import the phone book so we don’t have to reenter it all?

You can synchronize the phonebooks for the FF100 and FF200 FaxFinders using our Multitech Device Manager 1.08.06:

http://www.multitech.com/en_US/SUPPORT/Families/FaxFinder/software

Add both the fax servers to the Multitech Device Manager and set one as the "Primary" Phonebook and the other(s) as "Copy". When you select Synchronize Phone Books, the Primary phone book entries will replace the entries in the Copy phonebooks.