We have had problems with the MT202TD modems we've received recently. The modems have several lites come on, including the RD, and they receive garbage characters.

If the line voltage is below 105V the wall transformer can't supply the modem with sufficient power to operate properly. The solution is to replace the 300mA wall transformer with a 500mA

Please contact Customer Service at:


Request a 500mA wall transformer (part # 01006460).