Qwest (US West) DSL Customer can't connectQwest (US West) DSL customers need CAP driver, which is not included with the modem. Only DMT driver is included with the modem. If customer has installed the DMT driver, the symptom they will see is no connect (RDY LED blinking, not steady). Send customer the CAP driver and have them install this after first removing the DMT driver.
When installing the CAP driver, select LAN driver and set the VPI and VCI both to 1.