Is there a suggested way to print out the logs or export them to Excel or Word?

Yes, you can use the MultiVoIP Manager to capture the logs and them import them into Excel for printing.


Importing MultiVOIP Manager Call Log files into Microsoft Excel

I. Importing the call log file into Excel
1. Run Excel.
2. In the File menu select Open.
3. Change "Files of type" to All files.
4. Select log the file and click on the open button. The log file is in the directory that the MultiVOIP Manager was installed into, and the file name will be "VP_" plus the MultiVOIP's short name with the ".log" file extension. So a MultiVOIP with the short name "MN1" would have the file name "VP_MN1.LOG".
5. The Text Import Wizard should come up.
6. Set the Original data type to Delimited, set the file origin to "Windows (ANSI)", and click on the Next Button.
7. Change delimiters to comma only.
8. Set the text qualifier to ".
9. Make sure "Treat consecutive delimiters as one" in not checked and then click on the Next Button.
10. Set Column data format to general and click on the finish button.
11. Excel should have put the each call log into a row with 32 columns. See below for a description of these columns.

II. Call Log column descriptions (analog voips - MVP110/120/200/400/800)
A. Source channel description
B. Destination channel description
C. Source channel interface type. See section III for interface types.
D. Destination channel interface type. See section III for interface types.
E. Source channel FEC option. 1= enabled, 0=disabled
F. Destination channel FEC option. 1= enabled, 0=disabled
G. Source channel silence compression option. 1=enabled, 0=disabled
H. Destination channel silence compression option. 1=enabled, 0=disabled
I. Source VOIP model. 1=MVP200, 2=MVP400/800
J. Destination VOIP model. 1=MVP200, 2=MVP400/800
K. Source IP address
L. Destination IP address
M. Source channel number
N. Destination channel number
O. Source channel phone number
P. Destination channel phone number
Q. Source VOIP firmware version number
R. Destination VOIP firmware version number
S. Call Status. 0=Successful
T. Voice coder number. See section IV for Voice Coder values.
U. Call Mode. 2=Voice, 3= Fax
V. Not Used
W. Start time and date
X. End time and date
Y. Packets sent
Z. Packets received
AA. Bytes sent
AB. Bytes received
AC. Packets lost
AD. Outbound digits
AE. Extension String
AF. Call charges


III. Interface Values (for analog voips - MVP110/120/200/400/800)
1 - FXO
2 - FXS Loop Start
3 - E&M Dial Tone
4 - E&M Wink
5 - FXS Ground Start

IV. Voice Coder Values (for analog voips - MVP110/120/200/400/800)
0 - G.711 Alaw @ 64 kbps
1 - G.711 ulaw @ 64 kbps
2 - G.726 @ 16 kbps
3 - G.726 @ 24 kbps
4 - G.726 @ 32 kbps
5 - G.726 @ 40 kbps
6 - G.727 @ 16 kbps
7 - G.727 @ 24/16 kbps
8 - G.727 @ 24 kbps
9 - G.727 @ 32/16 kbps
10 - G.727 @ 32/24 kbps
11 - G.727 @ 32 kbps
12 - G.727 @ 40/16 kbps
13 - G.727 @ 40/24 kbps
14 - G.727 @ 40/32 kbps
15 - G.723 @ 5.6 kbps
16 - G.723 @ 6.3 kbps
17 - G.728 @ 8 kbps
27 - Net Coder @ 6.4 kbps
28 - Net Coder @ 7.2 kbps
29 - Net Coder @ 8 kbps
30 - Net Coder @ 8.8 kbps
31 - Net Coder @ 9.6 kbps

V. Call Log column descriptions (digital and next generation analog (nga) voips - MVP2400/3000/210/410/810)
A. Source channel FEC option. 1= enabled, 0=disabled
B. Destination channel FEC option. 1= enabled, 0=disabled
C. Source channel silence compression option. 1=enabled, 0=disabled
D. Destination channel silence compression option. 1=enabled, 0=disabled
E. Source IP address
F. Destination IP address
G. Source gateway name
H. Destination gateway name
I. Call Status. See section VI for Call Status values.
J. Voice coder number. See section VII for Voice Coder values
K. Call Mode. See section VIII for Call Mode values
L. Start time
M. Start date
N. Call duration (seconds)
O. Packets sent
P. Packets received
Q. Bytes sent
R. Bytes received
S. Packets lost
T. Dialed digits
U. Source phone number (not used for digital voips - blank string will appear)
V. Desination phone number (not used for digital voips - blank string will appear)
W. Call transfer to IP address (only for voips with firmware versions 4.03/6.03 or higher)
X. Call transfer to phone number (only for voips with firmware versions 4.03/6.03 or higher)
Y. Call forward to IP address or phone number (only for voips with firmware versions 4.03/6.03 or higher)
Z. Call charges

VI. Call Status Values (for digital and NGA voips - MVP2400/3000/210/410/810)
0 - On hook
1 - Call setup
2 - Ring back
3 - Ringing
4 - Dialing
5 - Connected
6 - Hang up
7 - Receive
8 - Wait for digits
9 - Hunting
10 - Exit hunting
11 - Wait for Mlead

VII. Voice Coder Values (for digital and NGA voips - MVP2400/3000/210/410/810)
0 - None
1 - G.711 Alaw @ 64 kbps
2 - G.711 ulaw @ 64 kbps
3 - G.726 @ 16 kbps
4 - G.726 @ 24 kbps
5 - G.726 @ 32 kbps
6 - G.726 @ 40 kbps
7 - G.727 @ 16 kbps
8 - G.727 @ 24/16 kbps
9 - G.727 @ 24 kbps
10 - G.727 @ 32/16 kbps
11 - G.727 @ 32/24 kbps
12 - G.727 @ 32 kbps
13 - G.727 @ 40/16 kbps
14 - G.727 @ 40/24 kbps
15 - G.727 @ 40/32 kbps
16 - G.723 @ 5.6 kbps
17 - G.723 @ 6.3 kbps
18 - G.728 @ 8 kbps
19 - Net Coder @ 6.4 kbps
20 - Net Coder @ 7.2 kbps
21 - Net Coder @ 8 kbps
22 - Net Coder @ 8.8 kbps
23 - Net Coder @ 9.6 kbps

VIII. Call Mode Values (for digital and NGA voips - MVP2400/3000/210/410/810)
0 - Voice
1 - 300 Baud
2 - 2400 Baud
3 - 4800 Baud
4 - 7200 Baud
5 - 9600 Baud
6 - 12000 Baud
7 - 14400 Baud
8 - 7200 Baud
9 - 9600 Baud
10 - 12000 Baud
11 - 14400 Baud
12 - 4800 Baud
13 - 7200 Baud
14 - 9600 Baud
15 - 12000 Baud
16 - 14400 Baud
17 - 9600 Baud
19 - 1200 Baud
20 - 300 Baud
21 - 1200 Baud
23 - 300 Baud
24 - 1200 Baud
25 - 2400 Baud