I had one computer that we installed the client tool 1.05.08 on and it wasn’t working correctly. So I uninstalled it. I then tried to install it again and the installation locked up.


I let it run for about an hour before I rebooted the computer. After this, I could see that the client tool had been halfway installed, but would pop up with an error message when I tried to use it.


Follow this uninstall document and then try the install again. The "client uninstall reg-file.zip" file can be downloaded from our FTP site at: