How to backup and restore the configuraton.

Make sure both boxes are running the software version 3.05 or newer. See Resolution 1867 on our Web site for the upgrade procedure:

http://www.multitech.com/en_US/SUPPORT/Help/Resolutions/Res1867


Here are steps to backup a configuration:

- Login via Webadmin

- Click on Tracking

- Click on Backup

- Enter some comments for export backup and click on Save

- Click on Download Backup

- Select the file you just saved and click on Download this file


Here are steps to restore:

- Make sure the versions running the backup file are the same; otherwise, it will not restore

- Login via Webadmin

- Click on Tracking

- Click on Backup

- Click on Import Backup from remote client

- Select the file from the local drive

- Click on Upload