Garbled data, symbols, wrong font

PROBLEM:
After I updated to Adobe Reader XI, any PDF's I send are not readable. From the open PDF (using Adobe Reader XI) we select PRINT and choose the FaxFinder printer. The client opens and the faxing information is added. Viewing the document from Print Capture shows an incorrect font in tif file, seems to pick a symbols only font.


WORKAROUND:
After selecting Print from the application, choose the Multi-FaxFinder as the printer. Before clicking on Print in the dialog box click on Advanced. Then select "Print As Image" and click OK. It will go back to the print dialog, then click on Print. The Print Capture view in the client shows the fonts the way they were supposed to be and the fax did not have the wrong characters in the document.