FlashWizard does not see HEX file

Check to make sure the firmware HEX file is in the FlashWizard installation directory. The HEX file must be placed in this directory for FlashWizard to find it.

The HEX file must also be named so Flash Wizard will recognize it. The naming convention used is MMCCVVVV.hex.
MM =>Model code found in models.ini.
CC =>Country (Usually QX for North America or QY for Standard International)
VVVV =>version of the HEX file.
Some older HEX files are named incorrectly on the FTP site.


The latest Flash Wizard utility (flashwizxxxx.exe) can be downloaded from out Web site at:

http://www.multitech.com/en_US/SUPPORT/Updates/software/software_by_filename