FaxFinder SSL Certificate Installation Notes

To generate an SSL Certificate that is acceptable to the FaxFinder FFx40 series, here is what you should do:

1) ssh to the FaxFinder and issue this command:

openssl req -new -newkey rsa:2048 -nodes -keyout server.key -out server.csr

When it asks for the Common Name (e.g. server FQDN or YOUR name) make sure to enter the fully qualified domain name for the site you are securing. This will create the Private Key (server.key) and the Certificate Request (server.csr).

2) Using scp, copy both the server.key and server.csr to your computer.

3) Open the CSR file with a text editor and copy and paste it (including the BEGIN and END tags) into (for example) the DigiCert Certificate order form.

4) You should then receive your SSL Certificate from (for example) DigiCert.

5) Combine the server.key file and the cert you received from Digicert into a file named server_cert.pem.  The .pem file is very sensitive to spacing of the private key and cert. It cannot be formatted like the .crt key file as it has to be all one line. It should have this format:

6) This file should then uploaded to the FaxFinder using the Upload button on the System Configuration -> Certificates Page.

The following resolution may also help:
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