Configuring MultiVOIPs with Web Browser
Configuring MultiVOIPs with Web Browser Overview: The MultiVOIP is an older product and uses an older Java for its menus. This can create problems with many newer browsers. Current Released MultiVOIP Firmware: The released firmware was designed to work with Java 6 update 11 version, and may not work at all on newer Java versions. If you prefer to use the released version of MultiVOIP firmware then Java 6u11 can be downloaded from our ftp site from the links below. Java 6u11 32bit: https://webfiles.multitech.com/multivoip/java/jre-6u11-windows-i586-p.exe Java 6u11 32bit: https://webfiles.multitech.com/multivoip/java/jre-6u11-windows-x64.exe You will also have to uninstall or disable any newer Java versions. The document at https://webfiles.multitech.com/multivoip/java/MultiVOIP%20Web%20Configuration%20on%20Windows%207.pdf provides more information on how you can use Java version 6 for the MultiVOIP's in Windows 7 without requiring you to uninstall newer versions of Java. MultiVOIP Firmware with Java 8 fixes: There are newer firmware available that where designed to work with the early versions of Java 8 (the latest versions have not been tested), which may be easier to get browsers to accept. With these firmware you can try using the current version of Java that you are using, but you may need to use an older version of Java 8 if you see problems. When using Java 8, you will need to add the MultiVOIP to the Java Exception Site List. To do this go to Control Panel and select Java. When the Java Control Panel comes up, select the Security tab. Verify that the Security level is set to High and click Apply if changed. Next click the Edit Site List button, this should bring up the Exception Site List menu. Click the Add button, select the new location added in the list, add the MultiVOIP's address to the list with a http:// prefix and press enter. An example of this would be "http://192.168.3.143". After pressing enter you will be prompted with a security warning, click Continue to accept the location. Click OK to close the Exception The links to the zip files below contain the bin file to upgrade with and instructions on how to upgrade. Links to MultiVOIP Firmware with Java 8 Fixes: MVP130 https://webfiles.multitech.com/engineering/unofficial-releases/MultiVOIP/MVP130/javafixes/mvp130-1_11_14.zip MVP210-FX, MVP410-FX, MVP810-FX https://webfiles.multitech.com/engineering/unofficial-releases/MultiVOIP/FX/javafixes/14_11_21-06_aug_2015.zip MVP210, MVP410, MVP810 https://webfiles.multitech.com/engineering/unofficial-releases/MultiVOIP/NGAV/javafixes/6_11_40-20_may_2015.zip Web Browsers: Many newer web browsers will no longer allow you to use the older Java. We have successfully used Internet Explorer 8 and Safari 4.0.5 to configure the MultiVOIP's via the web interface. Safari 4.0.5 is available for download here: http://www.oldapps.com/apple_safari.php?old_safari=16?download The latest versions of IE, Firefox, and Chrome browsers have stopped supporting the Java plugin. There is a special version of Firefox which includes support for older plugins like Java. This is the Firefox Extended Support Release (ESR) 32 bit. You must use the 32 bit version since the 64 bit version doesn't support Java plugin. For more information about FireFox ESR: https://www.mozilla.org/en-US/firefox/organizations/ Direct link to Firefox ESR 32 bit version 52: https://download.mozilla.org/?product=firefox-52.0.2esr-SSL&os=win&lang=en-US Configuring the MultiVOIP in the Web Browser: Open your web browser and in the address bar enter the IP address of the MultiVOIP. Depending on your browser you may see some warning messages about outdated Java version. There will often be icons warning about java where the menu options should be (such as a red circle). Click on these and when the popup menu appears select “Allow Now” or “Allow and Remember”. You will then likely be prompted with “Do you want to run this application?” warning, click on the Run button. After this, each new menu you click on may prompt you with another warning dialog to choose which Java to run with this application. Select "Allow this application to run with the requested version of Java" (with Java 6 update 11 version it will show “188.8.131.52”), then click Continue. The MultiVOIP menu options should now work.