Calls are not being logged.

Make sure the MVP200 has all 4 flash proms installed. The MVP200 hardware has the voice channel 2 leds above the voice channel 1 leds.

The earliest MVP200s have U14 and U15 omitted. The logs get stored in U14 and U15. For logs to work, you need software version 2.01A or later and U14 and U15 flash proms intalled. These parts are socketed so you can send them out to the customer. The MTS P/N for the flash prom is 00929046. Units with ECO date 4/27/99 or later should already have 4 flash proms installed. The MVP200A does not have this problem.