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MultiTech products are known for their reliability, performance and flexibility. We understand that mission-critical information must be accessible when you need it, where you need it, with no time for product failures.

To give you peace-of-mind, we have created our Extended Warranty Service Plans. By signing up for this service we will eliminate your concerns by helping you protect your investment over the long term.

We Offer Two Types of Programs:

Extended Warranty Service* (for U.S., Canadian and International customers) 
We have developed the Extended Warranty Service plans for our customers to provide extended warranty options that will extend your standard warranty up to 5 years and includes technical support via the on-line support portal, as well as repair service.

  • Reduce downtime
  • Maximize equipment reliability and availability
  • One-time fee
  • Additional 1, 2 & 3 year service options, beyond the standard 2-year warranty
  • Repaired to original manufacturer quality

MultiTech's Extended Warranty Service Plan must be purchased within 60 days of the purchase of a new product.

Extended Warranty with Overnight Service* (for U.S. customers only)
For our customers in the United States, we offer the Extended Warranty Service with the option of Overnight Service. The plan consists of Extended Warranty options that will extend your standard warranty up to 5 years, as well as the added protection of Overnight Service. The Overnight Service provides you with an advance replacement in the event of equipment failure.

This service includes all benefits of the Extended Warranty Service Plan plus...

  • Advanced replacement of failed equipment
  • Includes overnight shipping charges within the U.S.A.

*Service must be purchased within 60 days of your product purchase. Refurbished and custom MultiTech products are not eligible for these services.

Products Covered Under Service Plans:
The Extended Warranty Service plans are available for MultiTech's unified communications and device networking products. For the entire list of products covered and pricing, view the Extended Warranty Service Plans - Products and Pricing document.

How to Sign Up:
Simply download the editable PDF file and complete the Extended Warranty Service agreement.

U.S. customers download this Agreement
Extended Warranty Service Agreement

Canadian & International customers download this Agreement
Extended Warranty Service Agreement 

Once complete, email the agreement to MultiTech sales, sales@multitech.com or fax it to +1 (763) 785-9874.

Terms and Conditions: 
U.S., Canadian and International customers 
Extended Warranty Service Plan

U.S. customers only
Extended Warranty with Overnight Service

For personal service, contact MultiTech sales at:
World Headquarters - U.S.A.: 1-888-288-5470, option 3 or at +1 (763) 785-3500
EMEA Headquarters - United Kingdom:  +(44) 118 959 7774