Reliability is Critical for this Security and Access Control Systems Integrator

Multi-Tech's MultiModemII Used in Mission-Critical Security and Access Control Applications

The Challenge

All Lines Supply, a systems integrator in electronic security systems in Citrus Heights, California, was looking for a modem to work with their unique application. All Lines Supply installs security and access control systems in large companies. Eight of the ten largest companies in Sacramento rely on All Lines Supply to provide reliable security and access control systems, reports Ken Frank, All Line Supply partner.

"In an application like security and access control, configuration is more difficult because the connection isn't PC to PC or PC to Internet; it's PC to a security system control panel. These systems are not DOS- or Windows-based systems, which makes integration more difficult," according to Frank. All Lines Supply had trouble finding a modem that worked in their unique application.

The Solution
"We found that with Multi-Tech's MultiModemII we could plug it in, configure it easily and it worked." The MultiModemII is built specifically for mission-critical corporate applications.

Reliability
A modem in one of All Line Supply's systems is "…like the steering wheel in a car. Nobody thinks about whether or not the steering wheel works-- unless it doesn't work. It's the same for modems. The system communications is very important and by using Multi-Tech MultiModemIIs we're assured of avoiding communication problems. Since switching to MultiModemIIs, communications is no longer a weak link in our systems." Frank said.

Easy Setup
The MultiModemII allows All Line Supply to keep installation costs down. "We have to look at how much the labor charges are for installing a product," explains Frank. Labor costs add up quickly when an installer has trouble configuring a system or the setup procedure is difficult. "The cost of the MultiModemII maybe slightly higher than other modems, but because of the ease of installation, our labor costs are dramatically lower."

Contact Information

All Lines Supply
6939 Sunrise Blvd Suite 105
Citrus Heights, CA 95610
916.722.1300