RASFinder™ Resolutions

Updated: 10/19/2010 10:14:36 AM

How to set the date&time for the log file on the RASFinder:

Product: MTASR3-200

Updated: 05/13/2008 01:08:19 PM

Roucon crashes when clicking on statistics through TFTP.

Product: MTASR3-200

Updated: 08/23/2007 09:04:42 AM

How can I configure my RASFinder software to communicate with COM rather than over IP

Product: MTASR3-200

Updated: 07/13/2007 08:12:24 AM

How do I use RSA Secure ID with the MTASR3

Product: MTASR3-200

Updated: 06/13/2007 01:28:28 PM

What is the default IP address assigned to the ethernet port

Product: MTASR3-200

Updated: 05/31/2007 04:10:53 PM

My RasFinder MTASR3-200 needs to be re-set but I have lost the password. I have the the Ras box and the command cable, How do I reset the Web password so I can configure it over our Intranet

Product: MTASR3-200

Updated: 04/16/2007 01:20:37 PM

We want to install an MASR3-200 box for a RAS server application. Besides user name / password and dial backup security features is it possible to use MAC address authentication of the remote incoming user

Product: MTASR3-200

Updated: 01/23/2007 04:22:55 PM

Is it possible to add a user other than supervisor that can view logs for audit purposes

Product: MTASR3-200

Updated: 01/04/2007 04:14:36 PM

Could you explain how to configure the RAS to get access to my units.

Product: MTASR3-200

Updated: 11/22/2006 11:09:13 AM

Does the internal modem in the MTASR3-200 support configuration via AT Command

Product: MTASR3-200

Updated: 03/02/2006 09:54:47 AM

I'm trying to have remote users authenticate to this device which works but I have problems when trying to have the RasFinder authenticate to a 2003 IAS server. Does the RasFinder work with a 2003 IAS server using Radius

Product: MTASR3-200

Updated: 02/24/2006 01:57:05 PM

Whart are the names of the files that are altered in the RasFinder software when a config is downloaded

Product: MTASR3-200

Updated: 11/17/2005 08:20:30 AM

When I setup RADIUS authentication, it has a box for Accounting, but there is no way to put a server IP in just for accounting. Our Authentication Server and Accounting Server are 2 different IP's. Is there a workaround to this

Product: MTASR3-200

Updated: 09/21/2005 01:18:55 PM

The manual does not show the settings for the dip switches located on the board. What do the switches do, does it have anything to do with controlling the modems

Products: MTASR3-200,MTPSR3-200

Updated: 07/19/2005 10:33:47 AM

Fixed a Registry cleanup problem for logged in servers. A menu item 'Delete IP Server Details' was added in the Port Setup screen that pops-up a dialog box which contains a list of servers to be deleted.

Products: CC4M-8,CC4H-4S,MCSI2000,MTASR3-200,CC4S-8

Updated: 07/19/2005 01:08:55 PM

Can the radius attribute 'Acct-Terminate-Cause' reflect either 'User-Request' or 'Lost-Carrier' It currently displays 'User-Request' regardless of the type of disconnection.

Product: MTASR3-200

Updated: 07/19/2005 01:13:53 PM

The default number of PPP Auth Retries is now set to '1' instead of '5' retries.

Product: MTASR3-200

Updated: 07/19/2005 01:14:24 PM

The default RADIUS Retransmissions is now set to '3' instead of '5' retries. The default RADIUS Timeout Period is now set to 3 instead of 1 second.

Product: MTASR3-200

Updated: 07/19/2005 01:29:35 PM

The unit does not support the definition of a default IP domain. So, when dialing in from a character cell terminal and selecting option '2.' Telnet to Host from the 'Shell Menu', the user must fully qualify the input to the Server Address prompt.

Product: MTASR3-200

Updated: 07/19/2005 01:56:39 PM

MLPPP link resets every two hours when all three WAN ports are connected. The error message logged is 'Not Enough Buffers'.

Product: MTASR3-200

Updated: 07/19/2005 01:57:02 PM

User Database error message 'Malloc Fails' is displayed on the terminal when the Database is cleared.

Product: MTASR3-200

Updated: 07/15/2005 04:53:12 PM

I'm trying to re-program my MTASR3-200 with a new IP. Every program I use from your website locks my PC up. What program do I use I have a serial cable with an RJ45 end plugged into its command port. How do I reset the device to factory defaults

Product: MTASR3-200

Updated: 03/18/2005 02:23:50 PM

Fixed a manual addition of an IP Server problem. The product types (SEIP and AG) were not properly updated into COMMAP.

Products: CC4M-8,CC4H-4S,MCSI2000,MTASR3-200,CC4S-8

Updated: 03/18/2005 02:23:54 PM

Fixed a logging into all the discovered servers problem. If a default login or a server login is configured, it tries to login to the server. After logging in, it updates COMMAP.

Products: CC4M-8,CC4H-4S,MCSI2000,MTASR3-200,CC4S-8

Updated: 03/18/2005 02:24:01 PM

Changed the password string display. The password field is now hidden in the Add Port, Login Server and Default Login dialog boxes.

Products: CC4M-8,CC4H-4S,MCSI2000,MTASR3-200,CC4S-8

Updated: 01/18/2005 10:37:21 AM

We use two RASFinders for sharing modem connections, occasionally when the telephone line fails, the MSCI2000 does not detect this and blocks the Comm port. To unblock the port I must reboot the computer.

Product: MTASR3-200

Updated: 12/28/2004 01:00:48 PM

I can't change the Radius port numbers.

Product: RF300E

Updated: 06/28/2004 01:27:57 PM

I have an MTASR3-200 and I have an issue when users call in. I use RADIUS Authentication for the dial-up users. If my user gets the password incorrect the RASFinder hits the RADIUS engine three times with the incorrect password.

Product: MTASR3-200

Updated: 06/22/2004 01:30:27 PM

The verification (authentication) of password and usernames takes too long, how do I reduce it

Product: MTASR3-200

Updated: 06/04/2004 02:56:08 PM

How long is the warranty for the Multitech RouteFinder VPN family

Products: RF300E,RF500S,RF102S,RF650VPN,RF550VPN,RF600VPN,RF660VPN,RF760VPN,RF560VPN

Updated: 04/29/2004 03:54:14 PM

We have a problem with the RASFinder. When it starts up, the fail led is always lit and we are not able to configure the RASFinder.

Product: MTASR3-200

Updated: 04/06/2004 12:50:00 PM

Do you support silent mode or unattended mode to install the driver

Product: MTASR3-200

Updated: 03/23/2004 09:57:38 AM

Does the RF300E have an inactivity timer

Product: RF300E

Updated: 03/19/2004 01:33:50 PM

What is the RASFinder's webadmin login username

Product: MTASR3-200

Updated: 03/19/2004 01:06:39 PM

Can I have both PAP and CHAP turned on (enabled)

Product: MTASR3-200

Updated: 03/19/2004 01:05:21 PM

Is the RasFinder's CHAP compatible with Microsoft CHAP

Product: MTASR3-200

Updated: 03/11/2004 09:35:55 AM

Can I Transfer or copy the Remote User Database created in one MTASR3-200 to another MTASR3-200

Product: MTASR3-200

Updated: 03/09/2004 03:01:26 PM

After a failed connection a problem occurs where the RASFinder locks up and the modem becomes inaccessible. The RASFinder CD light remains on. We can only recover from this by powering down or using a Telnet connection to reset the RASFinder.

Product: MTASR3-200

Updated: 03/08/2004 12:58:09 PM

Are the RF300E-EURO and RF300E-GB still available

Product: RF300E

Updated: 03/04/2004 01:14:22 PM

I have a broadband LAN at home but I still keep my dial-up ISP for instances where only a phone line is available. I'm interested in eliminating my dial-up ISP and would like to dial into my LAN. Can I use your MTASR3-200 for this

Product: MTASR3-200

Updated: 03/03/2004 12:23:11 PM

I would like to upgrade a RASFinder MTASR3-200 to 32 MB of memory.

Product: MTASR3-200

Updated: 02/08/2004 10:41:28 PM

What is the maximum number of users that can be registered into the RF300E

Product: RF300E

Updated: 02/08/2004 10:41:25 PM

Can the dial-in of multiple users be carried out simultaneously in one user ID

Product: RF300E

Updated: 02/08/2004 10:41:11 PM

What is the speed / duplex mode at which the RASFinder communicates via the ethernet port Is it 100mpbs/full duplex or half duplex or is 10/half

Product: MTASR3-200

Updated: 02/05/2004 09:45:46 AM

I have a RasFinder that does not boot completely and I can´t access it, the RAS doesn't give the login prompt.

Product: MTASR3-200

Updated: 02/05/2004 09:42:52 AM

We have forgotten the administration password, can we reset the password

Product: MTASR3-200

Updated: 01/30/2004 02:58:52 PM

I am unable to find a place where I can set up a static IP address pool for dial-up clients. Can you instruct me how to do this

Product: MTASR3-200

Updated: 01/08/2004 10:27:48 AM

Is there a possibility that the authentication be updated from the active directory of a domain

Product: RF300E

Updated: 12/19/2003 11:15:58 AM

I can dial into the RASFinder and connect; however, I can't access the network, what am I missing

Product: MTASR3-200

Updated: 12/11/2003 02:16:57 PM

Does the RasFinder work with Windows 2003 Server

Product: MTASR3-200

Updated: 10/27/2003 09:16:55 AM

I have the Multi-Tech Radius installed, how can I look at the logs

Product: MTASR3-200

Updated: 10/27/2003 09:12:54 AM

Can the RASFinder act like my Windows 2000 with NetBEUI protocol supported for a dial up connection from the remote client

Product: MTASR3-200

Updated: 10/14/2003 01:24:22 PM

Will the RasFinder route UDP traffic

Product: MTASR3-200

Updated: 10/14/2003 09:47:58 AM

Does your RADIUS implementation on your RAS Server have the capabilities of doing 802.1X authentication

Product: MTASR3-200

Updated: 09/25/2003 11:18:11 AM

Does this RASFinder require Windows software

Product: MTASR3-200

Updated: 09/25/2003 01:58:08 PM

I setup the RASFinder to connect through the radius server, but it is not authenticating clients.

Product: MTASR3-200

Updated: 09/17/2003 01:24:06 PM

I can't get the dial-backup feature to work with the RF300E.

Product: RF300E

Updated: 09/17/2003 01:24:38 PM

Fixed an upgrade problem when installing on the same directory.

Product: MTASR3-200

Updated: 09/17/2003 01:24:31 PM

Terminal Server: After 3 unsuccessful password or username validation attempts the call is disconnected.

Product: MTASR3-200

Updated: 09/17/2003 01:24:30 PM

Terminal Server:- User was being forced to re-login after a successful/unsuccessful telnet session.

Product: MTASR3-200

Updated: 09/17/2003 01:24:30 PM

Terminal Server: - Could not display large information after establishing a telnet session.

Product: MTASR3-200

Updated: 09/17/2003 01:24:30 PM

ARP Issue - Interoperability with CISCO Router: The CISCO router broadcasts a Reply ARP with the same source and destination IP address.

Product: MTASR3-200

Updated: 09/17/2003 01:24:29 PM

I can't get WinMsci to work with my RASFinder and have been having problems with the connection not being made. The line comes back as busy and the RASFinder never dials out.

Product: MTASR3-200

Updated: 09/17/2003 01:24:27 PM

RAS is not answering calls after a few days of operation.

Product: MTASR3-200

Updated: 09/17/2003 01:24:26 PM

Modem connect speed messages are not recorded in the general log.

Product: MTASR3-200

Updated: 09/17/2003 01:24:26 PM

The TCP / UDP port numbers in the User Database filter setup accepts values greater than 65535.

Product: MTASR3-200

Updated: 09/17/2003 01:24:26 PM

Support for WINS servers added.

Product: MTASR3-200