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Multi-Tech Global Modems


Multi-Tech global modems are a critical component to any machine-to-machine communications solution being sold in markets around the world. Multi-Tech global modems are certified with both telecom compliance certifications and country regulatory agency approvals, eliminating the costly and time- consuming process of seeking these approvals on your own. For more information on the compliance and approval process, please refer to the Global Modem Certifications Guide.

What is a global modem?

Simply stated, a global modem is one modem for worldwide use. Multi-Tech's global modems are designed for global applications with approvals in many countries. This means one SKU (stock keeping unit) can ship virtually anywhere in the world. Multi-Tech offers these global models:

MultiModem® II MultiModem® II MultiModemZPX MultiModem® ZPX
MultiModem® ZBA MultiModem® ZBA SocketModem SocketModem
MultiModemIND MultiModem® IND SocketModem IP SocketModem IP

Who should buy a global modem?

A global modem is ideally suited for OEM customers, multinational corporations and systems integrators. Customers will benefit because now they only need to manage one SKU for worldwide use. Multi-Tech takes the guesswork out of the ordering process.

How to Configure a Global Modem?

To make configuration easy, Multi-Tech provides a Windows®-based utility called "Global Wizard", which automatically configures the modem for country- or region-specific operation, and manuals written in multiple languages. The Global Wizard can be found on the Multi-Tech Installation Resources Website . Simply choose your product, and you are taken to the appropriate page. The Global Wizard is located under the Software tab.

If a Windows computer is not available, the modem can be configured using the Global Modem Configuration Commands that lists the AT commands used to configure a global modem for use within approved regions or countries.

How do I order?

Multi-Tech global modems are approved for use in many countries around the world. However, in order to adapt them to the various countries you need to have the appropriate power cords (for the external modem only), phone cords and in some cases telco adapters. Multi-Tech has simplified the ordering process by creating cross-reference ordering guides designed to help you order the correct accessories for each modem.

  1. External Modems (MT9234ZBA, MT9234ZBA-V, MT5634IND, MT5600BA-V92)

    There are three ways in which you can order and configure the MultiModem ZBA external modem. We will use the MT9234ZBA model as an example:

    1. MT9234ZBA-NAM

      This model contains the MT9234ZBA modem, universal power supply, RS-232 serial cable, RJ-11 phone cable, and a U.S.-style power cord and can be used in any country that uses these type of connections. See the Localization Kit Reference Chart for a list of countries that use the LK-ZBA-US/NAM localization kit. If in the future there is a need to use this modem in a country that does not use this type of connection, simply purchase another country-specific localization kit and re-run the Global Wizard utility.
    2. MT9234ZBA-EU

      This model contains the MT9234ZBA modem, universal power supply, RS-232 serial cable, RJ-11 phone cable, and a Euro-style power cord and can be used in any country that uses these type of connections. See the Localization Kit Reference Chart for a list of countries that use the LK-ZBA-EURO localization kit. If in the future there is a need to use this modem in a country that does not use this type of connection, simply purchase another country-specific localization kit and re-run the Global Wizard utility.
    3. MT9234ZBA-IEC + Localization kit

      This model contains the MT9234ZBA modem, universal power supply, RS-232 serial cable, and RJ-11 phone cable. This model does not come packaged with a power cord, so a localization kit must be purchased separately. See the Localization Kit Reference Chart to identify the region-specific localization kit required. Finally, run the Global Wizard utility to configure the modem for use in the region or country required.

  2. Internal Modems (MT9234ZPX-PCIE, MT9234ZPX-PCIE-NV)
    and USB Modems (MT9234ZBA-USC.CDC)

    Simply order the model listed above. Each of these models ships with an RJ-11 phone cable. You will need to use the appropriate telco adapter required for the country of destination. See the telco adapter reference chart for ordering information.

    Note: Power cords are not needed with the above models because they draw power from the host computer.